Terms and Conditions
1. General Conditions of Use
Users agree to abide by all applicable UK laws and the guidelines in this document by accessing and using the TrustDice platform. These terms may be changed at any time by TrustDice, with notice posted on the website. Acceptance of the updated terms is indicated by continued use following updates.
Only those who are 18 years of age or older and live in states where online gaming is legal are eligible to participate. There are processes in place to verify location, age, and identity. Accounts that don't fit these criteria or go against platform rules risk being suspended or closed by TrustDice.
2. Payments and Account Management
Players are only allowed to have one active account at a time. Every piece of personal data entered during registration needs to be correct and current. Users are in charge of keeping their login information private. Reporting any suspected unauthorised activity to TrustDice support is imperative.
Accepted payment methods, such as bank transfers, Visa, Mastercard, and supported cryptocurrencies, are used to process deposits and withdrawals. The verified account holder's payment credentials are required. Before being authorised, withdrawals must pass anti-fraud reviews, identity verification, and minimum thresholds. When necessary, TrustDice retains the right to return money to the original deposit method.
Every transaction is examined to ensure that anti-money laundering (AML) requirements are met. Account suspension pending investigation may be the consequence of suspicious or unusual activity.
3. Bonuses and Deals
TrustDice may occasionally provide qualified players with bonuses or promotions. Certain conditions, such as minimum deposits, wagering requirements, expiration dates, and maximum conversion limits, apply to these offers. Before participating, players are encouraged to read the entire terms linked to each promotion.
Bonus funds may be removed, winnings may be voided, and an account may be permanently excluded if bonus abuse occurs, such as opening multiple accounts, conspiring with other players, or trying to get around wagering requirements. To maintain integrity and fairness, TrustDice assesses all promotional activity.
4. Dispute Resolution and the Legal Framework
The laws of England and Wales apply to these terms. Any claims or disputes resulting from using the platform will be resolved in accordance with UK law. Gamers can file complaints with TrustDice's support staff, which works to find quick and equitable solutions. Unresolved issues may be brought before an impartial arbiter if required.
TrustDice conforms with all licensing and regulatory requirements in the UK, including those pertaining to data privacy, fair play, responsible gaming, and consumer protection. The platform functions openly under the supervision of the appropriate authorities.
5. Termination and Access Restrictions
In the event of suspected fraud, a violation of the terms, or actions that jeopardise the integrity of the platform, TrustDice retains the right to suspend, restrict, or permanently terminate user accounts. Users can contact support or use the settings panel to request account closure at any time.
Subject to regulatory and identity verification checks, any remaining balance will be reimbursed in accordance with the relevant withdrawal procedures. If related conditions are not met, bonus money or rewards could be lost at closure.