Privacy Policy

Overview

TrustDice is dedicated to safeguarding your privacy. This policy describes how we gather, use, store, and share personal information about you when you use our services. To keep your information safe and private, our procedures comply with the UK General Data Protection Regulation (UK GDPR) and other relevant laws.

Data That We Gather

Your name, email address, residential address, payment information, and device data are just a few of the personal information that TrustDice may gather when you register or use our platform. In order to help customise the user experience and preserve platform integrity, we also collect behavioural data such as login timestamps, session lengths, and game interactions.

How We Utilise Your Information

Identity verification, transaction processing, gaming service delivery, and regulatory compliance are all made possible by the use of personal information. Additionally, it helps us identify fraudulent activity, implement responsible gaming policies, and use analytics and limited profiling to customise user experiences.

Aggregated and anonymised data may be used by TrustDice for reporting and performance evaluation. This guarantees continuous platform optimisation without jeopardising user identities.

Cookies and Tracking Technologies

Cookies and related technologies are used by us to analyse user interactions, improve platform functionality, and strengthen security. These tools aid in remembering preferences, identifying repeat users, and making sure content is presented accurately. See our separate The Cookie Policy for complete details.

Partners and Data Exchange

Licensed third-party providers in charge of payment processing, fraud prevention, KYC (Know Your Customer) verification, and regulatory reporting may receive your information. Every third party has undergone screening and is bound by contract to adhere to stringent data protection guidelines.

We never rent or sell personal data. Only in cases where sufficient protection measures, like Standard Contractual Clauses or comparable safeguards, are in place do data transfers outside of the UK take place.

Retention Duration

TrustDice only keeps personal information for as long as is required to fulfil legal requirements or the goals specified in this policy. Post-account closure retention for regulatory audits, financial reconciliation, or dispute resolution are a few examples of this.

Your Rights

Under the UK GDPR, you have rights as a user in the UK, such as the ability to access your data, have inaccurate data corrected, have processing restricted or erased, and have your data transferred. Additionally, if appropriate, you have the option to withdraw your consent or object to specific uses of your data. Use the information below to get in touch with our Privacy Team in order to exercise these rights.

Protect Security

To protect your data, we use organisational and technical measures like firewalls, access controls, encryption, and frequent system audits. Although no system is impervious to attacks, TrustDice keeps strong defences in place to reduce risk and quickly identify irregularities.

Contact

Use the website's support section to get in touch with TrustDice's Data Protection Officer (DPO) with any enquiries concerning this policy or your personal information. You can also get in touch with the Information Commissioner's Office (ICO) at ico.org.uk if you are dissatisfied with how your data is handled.